How To Delete Your Crypto.com Account

Crypto.com is a cryptocurrency wallet and exchange platform that allows users to buy, sell, store, send, receive, or trade cryptocurrencies.

The company was founded in 2016 by Charlie Lee, the creator of Litecoin (LTC).

How To Delete Your Crypto.com Account

It has since expanded its service offerings to include peer-to-peer trading, margin trading, lending, and other services. 

In November 2018, it launched an initial coin offering for its MCO Visa card, which enables customers to spend their coins at stores worldwide that accept MasterCard. 

But how do you delete your crypto.com account? Keep on reading to find out!

How To Delete Your Account

To delete your Crypto.com Account, you must provide a picture of yourself holding a piece of paper that says “Crypto.Com” on it.

You also need to include “close account” in the subject line of the email. Send the email using your registered e-mail address.

Otherwise, the support team won’t be notified about your request. 

After you send the photo of yourself, wait for Crypto.com to respond. If successful, you will receive an email saying that your account has been closed.

You must take a photo of yourself holding paper that includes your name and “Crypto.com” written on it. Then you must email this photo to [email protected]

Can Closed Accounts Be Recovered On Crypto.com?

If your account has been closed, but you still have funds in it, you can recover them by contacting customer support.

However, there are certain conditions under which you cannot get back your money.

For example, if you close your account before the deadline for claiming your refund, then you cannot claim any refund. 

Also, if you close your crypto.com account after the deadline for claiming your return, then you cannot file a complaint with the Consumer Protection Agency.

How Can I Get My Money Back From Crypto.com?

You can only get your money back from Crypto.com if you meet one of these two criteria:

1. You have not made any transactions on your account.

2. You have used up all the available credit on your account.

In either case, you need to submit a formal request to the company. You can do so via email or through their official website. You should ensure that you do this prior to closing your account. 

The following steps explain how to make such a request:

Step 1 – Log into your Crypto.com account.

Step 2 – Click on the Help menu icon located in the top right corner of the screen.

Step 3 – Select Contact Us.

Step 4 – Enter your details in the form provided.

Step 5 – Submit your request.

Once you have submitted the request, you will receive an acknowledgement within 24 hours. This means that your request has been received. You may now proceed with the next step.

Why Should I Close My Crypto.com Account?

How To Delete Your Crypto.com Account

Closing your account helps protect your personal information. When you use a bank account, your financial information is stored somewhere safe.

With a crypto.com account, however, your private keys are stored online. Therefore, your data is vulnerable to hackers who might steal your identity.

Cancellation Of Crypto.com Visa Service 

When you cancel your Crypto.com Visa card, you lose access to the benefits offered by the card. These include discounts on purchases, cashback rewards, and travel insurance.

What Happens After Cancelling A Crypto.com Card?

Your card will remain active until its expiry date. In other words, even if you decide to cancel your card, you will still have access to the services offered by the card.

Therefore, you will still be able to reap the benefits of using a crypto.com card during this period of time whilst knowing that your account will soon become inactive. 

You may want to cancel your card for a variety of reasons and if you are concerned about fraud, then you should consult with crypto.com to see if they are able to provide you with any extra security measures prior to closing your account entirely. 

What Is The Procedure To Cancel A Crypto.com Card?

To cancel your card, you need to call the number listed on the back of your card. Alternatively, you can log into your account and click on the “Manage” button.

Then select the “My cards” option. Finally, you can choose the card you want to cancel.

Why Should I Keep My Crypto.com Account?

You should keep your account because it offers several advantages over traditional banking accounts.

For example, you can easily transfer funds between different wallets using the same card.

Also, you can spend your cryptocurrencies anywhere in the world without paying high transaction fees.

Is It Safe To Use Crypto.com Wallet? 

Yes, it is completely safe to use a crypto.com wallet. However, we recommend that you take extra precautions while using a wallet.

For instance, always remember to safeguard your private key.

Conclusion

To conclude, you can close your crypto.com account by sending a request through the website’s contact page or by emailing them directly.

Crypto.com will usually acknowledge your request within 24 hours. If you do not receive any response after 48 hours, then you should email to follow up on your request. 

Above all, you should make sure that you have withdrawn any funds prior to sending a request to close your account, as these funds can be incredibly difficult to recover once you have deleted your account. 

If you are planning to close your account for security reasons, then you should also consult with crypto.com first to see if they can offer you any extra protection in order to keep your account open.

If you want to cancel a crypto.com Visa card, then you should call the telephone number listed on the back of the card itself. 

Thank you for reading!

If you enjoyed this article, you might enjoy our post on ‘How To Sell On OpenSea‘.

James Wight
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